Faqs

Yes, the FCC requires users to be licensed and to specify the number of radios in use, their location, power output and emissions.  Please see our FCC Licensing page for more information.

Yes, you can bundle airtime and two-way radio equipment in an Equipment Finance Agreement (EFA) for one low monthly payment and you pick the term, from 24 to 60 months.

Lithium-polymer battery chemistry is less susceptible to explosion, unlike Lithium-Ion battery chemistry.  It does not lose its charging capacity as fast as Lithium-Ion batteries.  Hence its life span is greater than a Lithium-Ion battery.

Respectively the terms UHF and VHF, stand for Ultra High Frequency and Very High Frequency.  They are broad terms used to describe specific frequencies that radios operate on.  VHF frequencies range from 146.000MHz  to 174.000MHz, while UHF frequencies range from 450.000MHz to 490.000MHz.  Customers who are purchasing radio equipment that doesn’t need to talk to any other existing equipment are free to choose either UHF or VHF.   But which is better?  Simply put, we recommend VHF for outdoor use and UHF for Indoor use.  VHF goes further so it works better outdoors, while UHF is better for indoors because it’s better at penetrating buildings made of wood, concrete and/or steel. If your company already uses a particular frequency of radio, whether UHF or VHF, then this question of which one to choose is easy to answer.  If you want them to talk to the old radios, then just make sure the new radios will talk on the same frequencies you’re already using.  Be careful about the band splits too.  Just because you have a VHF radio doesn’t mean it can talk on all VHF frequencies.  You have to order the right VHF band split, 150.000MHz to 162.000MHz or 162.000 to 174.000MHz.  So again, make sure you order the right frequency radio that will work with your existing radios.  

If you’re still unsure about compatibility of the new radios you are considering, then please contact us or call us at 800-600-EAGLE, and we’ll happily answer your questions right away.

The difference between Consumer radios and Business radios is defined by the frequencies they use.  Most consumer radios, often referred to as bubble pack radios, are limited to use only a specific list of frequencies, as set aside by the Federal Communications Commission (FCC).  This makes them much more congested than private channels available on business radios that we offer.  Consumer radios are also limited by the amount of power that they can transmit.  Usually 1 watt or 1/2 watt, depending on the frequency.   Even under ideal conditions you could only expect about a half mile or less of coverage.  Business radios have more power to meet the needs of large industries.   If you expect to use your radios all day, then battery capacity as well as chemistry has to be a consideration.   Capacity is measured in Milliamp Hours (mAh).  Business radios offer more mAh, which means your battery will last before needing to be recharged.  As you can see, there are many reasons why consumer radios are usually not the best choice for businesses. Check out our Commercial DMR radios.

Overall, the best practice is to not leave your radio on in the charger.  Doing that, discharges the battery every time you push the PTT button, and when you let go, it starts charging the battery again.  Giving the battery mixed signals.  Ideally batteries should be drained most of the way, before being recharged.  Remember, most batteries are only rated for 300 charges, so use them wisely.