Careers

Position Overview

Eagle Communications is seeking a highly organized, detail-oriented professional to support our sales, service, and marketing operations. This role is ideal for someone who enjoys working in a dynamic environment, excels at multitasking, and is eager to contribute to both customer satisfaction and business growth.

Key Responsibilities

Customer Support

• Provide exceptional customer service through phone, email, and online communications.
• Assist customers with inquiries, service requests, and order-related questions.

Sales & Service Coordination

• Support daily activities for the sales and service teams.
• Coordinate schedules, process documentation, and ensure timely follow-up on customer needs.

Marketing Support

• Assist with email marketing campaigns, monthly email newsletter, social media content, and promotional initiatives.
• Maintain schedule for social media postings.
• Help maintain company websites, online listings, and digital marketing platforms.

Content Development

• Create and edit marketing materials, and other customer-facing documents.
• Support the development of print and digital promotional assets.

Administrative Operations

• Maintain accurate records, databases, and internal documentation.
• Collaborate with multiple departments to improve efficiency and streamline workflows.

Qualifications

Communication Skills

• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to accuracy.

Organization & Multitasking

• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong problem-solving and time-management skills.

Technology Proficiency

• Comfortable learning new software, systems, and business technologies.
• Proficient with Microsoft Office applications, including Excel and Word.

Preferred Experience
Experience with any of the following is highly desirable:

• Canva (or other Graphic Design Software)
• ChatGPT and AI productivity tools
• Buffer or social media scheduling platforms
• WordPress
• Hubspot CRM and marketing automation tools

Why Join Eagle Communications?

• Collaborative and supportive team environment
• Opportunities to learn new technologies and develop valuable business skills
• Diverse responsibilities that combine administration, customer service, sales support, and marketing
• Growing company serving businesses throughout Southern California and across the United States

Position Overview

Eagle Communications is seeking a motivated and relationship-driven Sales / Account Manager to develop new business opportunities and grow existing customer accounts. This role focuses on building long-term client relationships, identifying customer needs, and delivering communication solutions that improve safety, productivity, and operational efficiency.

The ideal candidate is a proactive sales professional who enjoys prospecting, consulting with customers, managing projects, and helping organizations solve real-world communication challenges.

Key Responsibilities

Business Development

• Identify and pursue new business opportunities across multiple industries, including education, healthcare, hospitality, manufacturing, property management, and logistics.
• Generate leads through networking, referrals, outbound prospecting, and marketing campaigns.
• Conduct customer meetings, site visits, and product demonstrations.

Account Management

• Develop and maintain long-term relationships with key clients.
• Serve as the primary point of contact for customer accounts.
• Identify opportunities for account growth, upgrades, and expanded services.

Solution Consulting

• Assess customer communication requirements and recommend appropriate solutions.
• Prepare proposals, quotations, and system recommendations.
• Present product features, benefits, and return-on-investment to decision-makers.

Project Coordination

• Collaborate with customers, technicians, vendors, and internal teams to ensure successful project execution.
• Monitor project timelines and customer expectations throughout the sales and implementation process.

Customer Satisfaction

• Maintain regular contact with customers to ensure ongoing satisfaction.
• Resolve customer concerns and coordinate support resources when needed.
• Build trust and position Eagle Communications as a valued long-term partner.

Qualifications

Sales Experience

• Proven success in B2B sales, account management, or business development.
• Experience managing a sales pipeline and achieving revenue goals.

Communication Skills

• Excellent verbal, written, and presentation skills.
• Ability to communicate effectively with managers, directors, and executive-level decision-makers.

Relationship Building

• Strong interpersonal skills with a consultative sales approach.
• Ability to establish credibility and develop long-term customer relationships.

Organization & Technology

• Strong organizational and time-management skills.
• Experience using HubSpot CRM systems, Microsoft Office, and business software tools.
• Ability to learn technical products and communicate complex solutions clearly.

Preferred Qualifications

• Experience selling technology, telecommunications, wireless communications, IT solutions, security systems, or related products.
• Knowledge of two-way radio systems, LTE Push-to-Talk solutions, or commercial communication technologies is a plus.

Compensation & Benefits

• Base salary plus commission opportunities
• Career growth within a growing technology company
• Ongoing training and professional development
• Supportive team environment with strong technical resources

Why Join Eagle Communications?

For over 35 years, Eagle Communications has helped organizations improve safety, efficiency, and communication through professional two-way radio and wireless communication solutions. We provide employees with the tools, training, and support needed to build lasting customer relationships and achieve long-term success.